bbc-retro-claim
claim points
Claiming Process
1. Claim Submission
Submit claim for Bamboo or partner airlines.
2. Claim Review
This can take up to 7 days for Bamboo flights and 14 days for partner airlines.
3. Outcome Notification
You will receive a notification with the outcome of your claim.
Notes on Point claiming
Show Note
Before making a claim
- Make sure any flight you claim is within 12 months of travel.
- You should keep a copy of e-ticket number, ticket receipt and original boarding pass until he or she notified via registered email or phone number that earned points have been added to his or her account.
- The time of claiming is within at least 5 days after flying.
- It will take up to 7 days to process your claims with Bamboo.
- It will take up to 14 working days to process your claims with partner airlines.
Claim missing points for flights
- If your last name and first name above do not match your travel documentation exactly, contact the Bamboo Service Centre for your claim.
- Claims can be submitted for flights with a departure date up to today.
- Click here! to calculate points for a flight.
- Click here! to you see your flights.
claim points
claim history
Showing 0 out of entries.
| # | Flight Date | airline | flight no. | from | to | Booking Reference | ticket number | status |
|---|