Fare rules Global

Applies to tickets issued from March 1, 2024 and re-issued from March 8, 2024

Bamboo Economy

Bamboo Business

	Economy Saver Max	Hot Deal	Economy Smart	Economy Flex
Cabin baggage	7 kg	7kg	7 kg	7 kg
Checked baggage (Adults/ Children)	Chargeable	20kg	Chargeable	20kg
Checked baggage (Infants)	Chargeable	Chargeable	Chargeable	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute (At least 03h before original scheduled ticketed flight time)	30 USD + difference (if any)	30 USD + difference (if any)	25 USD + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 03h prior to each ticketed flight and after each ticketed flight)	Unpermitted	Unpermitted	30 USD + difference (if any)	Free + difference (if any)
Change/Modify name	Unpermitted	Unpermitted	Unpermitted	Unpermitted
Reverse first and last name	108,000 VND	108,000 VND	108,000 VND	108,000 VND
Refund (At least 03h before original scheduled ticketed flight time)	Unpermitted	Unpermitted	25 USD (*)	15 USD (*)
Refund (Within 03h prior to each ticketed flight and after each ticketed flight)	Unpermitted	Unpermitted	30 USD (*)	15 USD (*)
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100 USD/ pax/ segment
Goshow	Unpermitted	Unpermitted	Unpermitted	Free
Cabin Upgrade	Chargeable	Chargeable	Chargeable	Chargeable
Seat selection	Chargeable	Chargeable	Chargeable	Free
Business lounge	Chargeable	Chargeable	Chargeable	Chargeable
Priority check-in	Chargeable	Chargeable	Chargeable	Chargeable
Late fee	700.000 VND+ difference (if any)	700.000 VND + difference (if any)	Unpermitted	Unpermitted
Bamboo Club point factor	0.25	0.25	0.5	1.00

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage ( Adults/ Children)	40 kg
Checked baggage ( Infants)	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute (At least 03h before original scheduled ticketed flight time)	15 USD + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 03h prior to each ticketed flight and after each ticketed flight)	25 USD + difference (if any)	Free + difference (if any)
Change/Modify name	Unpermitted
Reverse first and last name	108,000 VND
Refund (At least 03h before original scheduled ticketed flight time)	25 USD	15 USD
Refund (Within 03h prior to each ticketed flight and after each ticketed flight)	25 USD	15 USD
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	10 USD/ pax/ segment
Goshow	Unpermitted	Free
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Late fee	Unpermitted	Unpermitted
Bamboo Club point factor	1.75	2.00

Note:

All fees mentioned above include VAT (excluding the ticket price for infants).
Refund and Rebook/reroute fees are applied per ticket (fee per person per change).

(*) For Economy Smart and Economy Flex fare classes, ticket refunds are permitted in two options:

Refund in cash at 100% of the ticket price (with refund fee).
Refund via a designated voucher valued at 105% of the refunded amount (with refund fee).

Reference fare rules: