Information:

Domestic routes

Applicable to tickets issued/re-issued from December 1, 2024
Applicable to tickets issued from March 1, 2024 and re-issued from March 8, 2024 to November 30, 2024

Applicable to tickets issued/re-issued from December 1, 2024

Bamboo Economy

Bamboo Business

	Economy Saver Max	Hot Deal	Economy Smart	Economy Flex
Cabin baggage	7 kg	7kg	7 kg	7 kg
Checked baggage (Adults/ Children)	Chargeable	20kg	Chargeable	20kg
Checked baggage (Infants)	Chargeable	Chargeable	Chargeable	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	600,000 VND + difference (if any)	600,000 VND + difference (if any)	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods) (**)	Unpermitted	Unpermitted	1,100,000 VND + difference (if any)	500,000 VND + difference (if any)
Change/Modify name	Unpermitted	Unpermitted	Unpermitted	Unpermitted
Reverse first and last name/ Add middle names for non-Vietnamese names	108,000 VND	108,000 VND	108,000 VND	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	Unpermitted	Unpermitted	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	Unpermitted	Unpermitted	1,100,000 VND	800,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Unpermitted	Unpermitted	Free
Cabin Upgrade	Chargeable	Chargeable	Chargeable	Chargeable
Seat selection	Chargeable	Chargeable	Chargeable	Free(*)
Business lounge	Chargeable	Chargeable	Chargeable	Chargeable
Priority check-in	Chargeable	Chargeable	Chargeable	Chargeable
Late fee	700.000 VND+ difference (if any)	700.000 VND + difference (if any)	Unpermitted	Unpermitted
Bamboo Club point factor	0.25	0.25	0.5	1.00

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage ( Adults/ Children)	40 kg
Checked baggage ( Infants)	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	300,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods) (**)	950,000 VND + difference (if any)	500,000 VND + difference (if any)
Change/Modify name	Unpermitted
Reverse first and last name/ Add middle names for non-Vietnamese names	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	950,000 VND	800,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Free	Free
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Late fee	Unpermitted	Unpermitted
Bamboo Club point factor	1.75	2.00

Applicable to tickets issued from March 1, 2024 and re-issued from March 8, 2024 to November 30, 2024

Bamboo Economy

Bamboo Business

	Economy Saver Max	Hot Deal	Economy Smart	Economy Flex
Cabin baggage	7 kg	7kg	7 kg	7 kg
Checked baggage (Adults/ Children)	Chargeable	20kg	Chargeable	20kg
Checked baggage (Infants)	Chargeable	Chargeable	Chargeable	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	600,000 VND + difference (if any)	600,000 VND + difference (if any)	450,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods) (**)	Unpermitted	Unpermitted	1,100,000 VND + difference (if any)	500,000 VND + difference (if any)
Change/Modify name	Unpermitted	Unpermitted	Unpermitted	Unpermitted
Reverse first and last name	108,000 VND	108,000 VND	108,000 VND	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	Unpermitted	Unpermitted	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	Unpermitted	Unpermitted	600,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	Unpermitted	Unpermitted	1,100,000 VND	800,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Unpermitted	Unpermitted	Unpermitted	Free
Cabin Upgrade	Chargeable	Chargeable	Chargeable	Chargeable
Seat selection	Chargeable	Chargeable	Chargeable	Free (*)
Business lounge	Chargeable	Chargeable	Chargeable	Chargeable
Priority check-in	Chargeable	Chargeable	Chargeable	Chargeable
Late fee	700.000 VND+ difference (if any)	700.000 VND + difference (if any)	Unpermitted	Unpermitted
Bamboo Club point factor	0.25	0.25	0.5	1.00

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage ( Adults/ Children)	40 kg
Checked baggage ( Infants)	Chargeable
Meal	Served according to service standards of each route
Rebook/ Reroute At least 03h before original scheduled ticketed flight time	300,000 VND + difference (if any)	Free + difference (if any)
Rebook/ Reroute Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND + difference (if any)	Free + difference (if any)
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	950,000 VND	800,000 VND
Change/Modify name	Unpermitted
Reverse first and last name	108,000 VND
Refund At least 03h before original scheduled ticketed flight time	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight	450,000 VND	300,000 VND
Refund Within 03h prior to each ticketed flight and after each ticketed flight (peak holiday periods)(**)	950,000 VND	800,000 VND
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	100,000 VND/ pax/ segment
Goshow	Free	Free
Seat selection	Free	Free
Cabin Upgrade	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Late fee	Unpermitted	Unpermitted
Bamboo Club point factor	1.75	2.00

Note:

All fees mentioned above include VAT (excluding the ticket price for infants)
Refund and Rebook/reroute fees are applied per ticket (fee per person per change)

(*):

Economy Flex: Seat selection in the front section is subject to an additional fee. Learn more here!

(**) Peak holiday periods:

Applicable for tickets issued/changed before October 24, 2025

Route	From	To
Hanoi – Nha Trang / Quy Nhon / Da Lat / Da Nang Da Nang – Nha Trang	Feb 13, 2025	Mar 14, 2026
Nha Trang / Quy Nhon / Da Lat / Da Nang – Hanoi	Feb 6, 2025	Mar 15, 2026
Ho Chi Minh City – Hanoi / Da Nang / Hai Phong / Vinh / Thanh Hoa / Quy Nhon / Nha Trang / Da Lat / Phu Quoc	Jan 24, 2025	Feb 22, 2026
Hanoi / Da Nang / Hai Phong / Vinh / Thanh Hoa / Quy Nhon / Nha Trang / Da Lat / Phu Quoc – Ho Chi Minh City	Feb 18, 2025	Mar 15, 2026

Applicable for tickets issued/changed from October 24, 2025

Route	From	To
Hanoi – Nha Trang / Quy Nhon / Da Lat / Da Nang Da Nang – Nha Trang	Feb 13, 2026	Feb 28, 2026
Nha Trang / Quy Nhon / Da Lat / Da Nang – Hanoi Nha Trang – Da Nang	Feb 6, 2026	Mar 2, 2026
Ho Chi Minh City – Hanoi / Da Nang / Hai Phong / Vinh / Thanh Hoa / Quy Nhon / Nha Trang / Da Lat / Phu Quoc	Feb 1, 2026	Feb 22, 2026
Hanoi / Da Nang / Hai Phong / Vinh / Thanh Hoa / Quy Nhon / Nha Trang / Da Lat / Phu Quoc – Ho Chi Minh City	Feb 18, 2026	Mar 9, 2026

Reference fare rules:

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Superapp – Deal In Hand, Fly On Demand

Open the app, unlock the deals – Bamboo Airways brings exclusive offers just for app users.

Bamboo continues to elevate the booking experience with the Super App Flash Sale as part of the year-end festival programs, giving you the chance to grab tickets at unbeatable prices.

Open the Bamboo Airways app during the golden hour from 10:00 – 11:00 daily,from the 1st to the 7th of each month, and catch the “rain” of Bamboo's deals. Great prices, hot deals, quick bookings – plan your festive season trip now!

ENTER CODE “SUPERAPP" - SAVE UP TO 13%*

Promotion Details:

10% off base fare per passenger per segment when booking for 1 passenger.
13% off base fare per passenger per segment when booking for 2 or more passengers.

Terms & Conditions:

Promotion hours: 10:00 AM – 11:00 AM daily
Sales period: From the 1st to the 7th of each month (from January 2026 to December 2026).
Travel period: From January 01, 2026 to December 31, 2026 (Excluding peak period and special peak periods**)
Applicable fare classes: Economy Saver Max and Economy Smart
Eligible passengers: Adults and children (not applicable for infants under 2 years old)
Advance purchase: Ticket must be issued at least 48 hours before departure.
Sales channel: Bamboo Airways Mobile App.
Applicable for: Tickets booked during the flash-sale time.
Applicable routes: All domestic routes

(**) Details of EXCLUDED travel periods:

Group 1	Group 2	Group 3	Group 4
31 Dec 2025 – 2 Jan 2026	3 Jan 2026 – 5 Jan 2026	31 Dec 2025 – 2 Jan 2026	3 Jan 2026 – 5 Jan 2026
13 Feb 2026 – 28 Feb 2026	6 Feb 2026 – 2 Mar 2026	1 Feb 2026 – 22 Feb 2026	18 Feb 2026 – 9 Mar 2026
23 Apr 2026 – 26 Apr 2026	26 Apr 2026 – 28 Apr 2026	23 Apr 2026 – 26 Apr 2026	26 Apr 2026 – 28 Apr 2026
29 Apr 2026 – 2 May 2026	2 May 2026 – 5 May 2026	29 Apr 2026 – 2 May 2026	2 May 2026 – 5 May 2026
20 May 2026 – 15 Aug 2026	20 May 2026 – 15 Aug 2026	20 May 2026 – 15 Aug 2026	20 May 2026 – 15 Aug 2026
27 Aug 2026 – 30 Aug 2026	30 Aug 2026 – 2 Sep 2026	27 Aug 2026 – 30 Aug 2026	30 Aug 2026 – 2 Sep 2026
31 Dec 2026 – 2 Jan 2027	3 Jan 2027 – 5 Jan 2027	31 Dec 2026 – 2 Jan 2027	3 Jan 2027 – 5 Jan 2027
31 Jan 2027 – 27 Feb 2027	25 Jan 2027 – 1 Mar 2027	16 Jan 2027 – 11 Feb 2027	7 Feb 2027 – 1 Mar 2027

Group 1:

Ha Noi → Nha Trang/Quy Nhon/Da Lat/Da Nang

Da Nang → Nha Trang

Group 2:

Nha Trang/Quy Nhon/Da Lat/Da Nang → Ha Noi

Nha Trang → Da Nang

Group 3:

Ho Chi Minh City → Ha Noi/Da Nang/Hai Phong/Vinh/Thanh Hoa/Quy Nhon/Nha Trang/Da Lat/Phu Quoc

Group 4:

Ha Noi/Da Nang/Hai Phong/Vinh/Thanh Hoa/Quy Nhon/Nha Trang/Da Lat/Phu Quoc → Ho Chi Minh City

(*) PLEASE NOTE:

Seats offered under this promotion are limited on each flight.
The discount applies only to base fare, not including taxes, fees, and surcharges.
The program is not implemented concurrently with other promotional programs.
Get up to 200.000 VND off when paying with VNPAY on Bamboo Airways' official Mobile App.

E-wallets	Code
VNPAY	VNPAYBAMBOO1

When Every Moment Is Tet

7 Years of Love in Flight, 7 Days of Rewards, Doubled Delight

Restoration and Extension of the Highest Membership Tier for Bamboo Club Members

7 Năm cất cánh yêu thương, 7 ngày nhân đôi điểm thưởng banner

Business Lounge

Tired of spending hours and hours waiting at the airport, eating cold meals? Why not relax on our comfy green armchairs, experience the quintessence of Vietnam’s traditional cuisine, read newspapers in the delicate and elegant space of Bamboo Airways’ Business Lounge?

Bamboo Airways offers all passengers business lounge access (Voucher C-lounge) before departure at the airport.

List of airports with available Bamboo Airways’ business lounge

Applicable to: Passengers holding Bamboo Economy tickets who wish to use the Business Lounge.

Lounge Name	The SENS Business Lounge	SH Premium Lounge Tan Son Nhat
Lounge Location	Domestic departure isolation area, 4th floor, near boarding	After the security screening area, 4th floor, near boarding gate 12, Terminal T3
Adult	490,000	490,000
Child (from 5 to under 12 years old)	490,000	490,000
Child (under 5 years old)	Complimentary for maximum 1 child under 5 years old. The 2nd child under 5 years old will be charged at child rate.	Complimentary for maximum 2 children under 5 years old. The 3rd child under 5 years old will be charged at child rate.

Note: Currency: VND, the above prices include VAT

Other Domestic Terminal

Departure airport	Ha Noi (HAN)	Quy Nhon (UIH)	Da Lat (DLI)	Nha Trang (CXR)
Lounge	First Lounge by Bamboo Airways	Phu Cat Business Lounge	Mimosa Business Lounge	CIAS Lounge
Adult	450,000	400,000	400,000	450,000
Child (from 2 to 12 years old)	225,000	200,000	200,000	225,000
Infant (under 2 years old)	02 infants: free From the 3rd infant: 180,000	02 infants: free From the 3rd infant: 200,000	02 infants: free From the 3rd infant: 200,000	01 infant: free From the 2nd infant: 225,000

Note: Currency: VND, the above prices include VAT

How to book Business lounge

To use business lounge of Bamboo Airways, passenger can choose one of below ways:

Option 1:

Option 2:

Option 3:

Option 4:

Book service on booking flow:

After selecting the flight and filling in the passenger information, the Passenger can book the service by selecting “Use the Business Lounge” at the Additional Services page. After completing the booking, the service will be recorded and displayed on the e-ticket as a code named “VOUC“. At the airport, the procedure staff will identify customers using the Business lounge service through this code.

Book service after ticket confirmation:

In case you have already booked a ticket and want to order additional services, you can book right on the website in the section “Manage my booking“. After logging in, Passengers select “Book additional services” and proceed to pay for the service Business lounge.

Buy C-lounge Voucher at Bamboo Airways Business Lounge.

Additional services can be ordered at ticketing offices:

Last minute ticketing office at Noi Bai airport, Tan Son Nhat airport or Bamboo Airways agents.

After the service is booked successfully, the system will send a service confirmation to the email address used for booking. Customers can print the confirmation information or save it electronically for check-in at the airport.

* Note:

– Please book business lounge access at least 03 hours prior to departure time.

– Business lounge access excludes priority services, shuttle bus to the aircraft as Business passengers.

√ Time using business lounge:

Passengers are served within a maximum period of 3 hours.

Book now

* Note:

– Please book business lounge access at least 03 hours prior to departure time.

– Business lounge access excludes priority services, shuttle bus to the aircraft as Business passengers.

√ Time using business lounge:

Passengers are served within a maximum period of 3 hours.

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Website Terms and Conditions

This website is owned and operated by Bamboo Airways JSC. By accessing or using this site you agree to these terms and conditions of use. Please read them carefully.

1. Acceptance of terms and conditions 

Use of this website will constitute your agreement to the terms and conditions (hereafter referred to as “Conditions of Use”) contained in this document. Bamboo Airways reserves the rights, at its discretion, to change, modify, add or remove portions of these Conditions of Use from time to time, if necessary. The updated version will be posted on our website and date stamped so that you can be aware of when the Condition of Website Use is last updated. Your continued use of this website after any such changes shall constitute your consent to such changes.

2. Nature of information

The information on this website has been prepared specifically for the purpose of providing information about Bamboo Airways, its frequent flyer program Bamboo Club, its services, and the services of hotels, car rental and other travel services of other providers (hereafter referred to as “providers”).

3. Links to third-party sites

This website contains hyperlinks to other sites or resources. Use of those is at your own risk. The contents, accuracy, opinions expressed, and other links provided at those sites are not investigated, verified, monitored, or endorsed by Bamboo Airways. Bamboo Airways disclaims any responsibility for the accuracy, contents, security and availability or omission of information found on those sites.

4. Links from third-party sites

No user or third-party Internet site is permitted to “frame” or embed in frames any material from this website or use any other technique that alters the visual presentation or appearance of this website to users.

5. No Warranties; Limitation of Liability

To the extent permitted by law, the information on this website is provided ‘as is’ without any warranty or representation by Bamboo Airways or other providers of any kind, either express or implied, including but not limited to any implied warranties or implied terms of merchantability, fitness for a particular purpose.

To the extent permitted by law, Bamboo Airways and other providers also disclaim any representation or warranty that the website will be error-free, secured, or uninterrupted and any warranty as to  the accuracy, completeness, and timeliness of any information on this website.

To the extent permitted by law, by accessing this website you agree that Bamboo Airways, other providers, and their affiliates, officers, directors, employees, and agents will not be responsible or liable for any injury, loss, claim or damage or any indirect, incidental or consequential damages of any kind, arising from or connected with: (1) the use of the information on this website; (2) your access of other material on the internet via links from this website; (3) registration in, receiving e-mail messages from, or participating in the  Bamboo Airways for frequent flyer program (4) the performance or non-performance of Bamboo Airways or a provider, even if Bamboo Airways or a provider has been advised of the possibility of damages and (5) other limitations described in this document apply to bookings and reservations made through this website.

6. Intellectual property

Bamboo Airways and other providers own and have copyright interests in this website and all of its contents. Copying and quoting any part of this material must not cause any loss to Bamboo Airways and  are subject to the following conditions: (1) the material may be used only for personal, non-commercial use; (2) the copies or derivative works must retain any copyright or other intellectual property notices contained in the original material; and (3) the products, technology or processes used or described on this website may be the subject of other intellectual property rights reserved by Bamboo Airways or others, and no license is granted in respect of those intellectual property rights.

Material provided on this website may not be reproduced, displayed, published, distributed, disseminated, broadcast or circulated to any third party by any means, including the use of a third-party website, without the prior written consent of Bamboo Airways

Images, trademarks, service marks, and brands displayed on this website are protected by copyright, trademark, or .other intellectual property law, and your use of the website does not grant you any license or right to use, reproduce, or appropriate them.

7. Modifications

Bamboo Airways reserves the right, at its discretion, to change, modify, or terminate this website at any time.

8. Governing law and jurisdiction

The governing law to these Conditions of Use shall be the law of the Socialist Republic of Vietnam. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the Socialist Republic of Vietnam.

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Dangerous items

For your flight security, please refer to the regulations of the Civil Aviation Administration of Vietnam on the list of dangerous items prohibited in restricted areas on the aircraft and on the list of dangerous items restricted from carrying aboard aircraft as personal items or in carry-on baggage.

Decision No. 1541/QD-CHK dated September 14, 2021 of Director General of Civil Aviation Authority of Vietnam

I. PROHIBITED ITEMS IN RESTRICTED AREAS AND IN THE CABIN OF AN AIRCRAFT

EXPLOSIVES AS DETONATORS, IGNITORS AND SECONDARY ITEMS SUCH AS INCENDIARY MATERIAL DEVICES CAPABLE OF BEING USED TO CAUSE SERIOUS INJURY OR THREATENING THE SAFETY OF AIRCRAFT

Ammunition

Blasting caps
Detonators and fuses
Replica or imitation explosive devices
Mines, grenades and other explosive military stores
Pyrotechnics, including fireworks

Smoke-generating canisters or cartridges
Dynamite, gunpowder and plastic explosives

GUNS, FIREARMS AND OTHER DEVICES DESIGNED TO CAUSE SERIOUS INJURY OR CAPABLE OF BEING MISTAKEN FOR SUCH DEVICES, INCLUDING COMPONENTS OF FIREARMS AND AMMUNITION (IMPROVISED, SINGLE DISCHARGE WEAPONS SUCH AS 3D PRINTED ITEM THAT MAY NOT BE IDENTIFIABLE)

Firearms of all types, including pistols, revolvers, rifles and shotguns
Toys guns, replicas and imitation firearms capable of being mistaken for real weapons

Component parts of firearms, excluding telescopic sights
Compressed air and carbon dioxide guns, including pistols, pellet guns, rifles and ball. bearing guns
Signal flare pistols and starter pistols
Electrical stun devices and improvised devices
Laser guns or laser devices (except laser pens used in teaching and presentations)

CHEMICAL SUBSTANCES

Disabling and incapacitating chemicals, gases and sprays, such as mace, pepper or capsicum sprays, acid sprays, animal repellent sprays, and tear gas
Chemicals that, when mixed, are capable of creating a hazard through reaction (hypergolic reactions)
Chemicals that cause any hazard to life or property whether or not classified as Dangerous Goods

OBJECTS WITH SHARP BLADES OR POINTS AND LAUNCHING (SHOOTING) DEVICES THAT CAN BE USED TO CAUSE SERIOUS INJURY

Objects made to chop, chop, split like axes, machetes
Blade, paper knife
Homemade guns, javelin guns-Slingshot
Knives with blades (excluding the handle) over 06 cm long or the total length of the handle and blade over 10 cm
Scissors with a blade length of more than 06 cm from the point of connection between

The two blades or the total length of the handle and blade over 10 cm
Martial arts tools with sharp ends or sharp edges: daggers, swords, swords, spears, spears, bayonets, knives, machetes, punches, mace, bows, arrows, crossbows…
Camera stand, camera, stick, umbrella handle with metal pointed tip
Other sharp and pointed objects that can be used as offensive weapons with a total length of more than 10 cm

WORK TOOLS THAT CAN BE USED TO CAUSE SERIOUS INJURY OR THREATEN THE SAFETY OF AN AIRCRAFT

Crowbar, pickaxe, spade, shovel, spade, sickle, pole, chisel, pickaxe
Drills and drill bits, including hand drills
Tools with sharp blades or pointed tips over 06 cm long and capable of being used as weapons such as screwdrivers
Hammers, wrenches, wrenches, pliers with a length of more than 10 cm
All kinds of saws saw blades including manual saws.

Torch
Screwdriver, nail gun

OBJECTS AND TOOLS USED IN THE ATTACK TO CAUSE SERIOUS INJURY

Sports clubs such as baseball bats, golf clubs, hockey sticks, billiard sticks, ski clubs
Types of batons such as rubber batons, metal batons, wooden batons

Martial arts training tools and equipment

LAGS AS SPECIFIED IN THE GUIDANCE MATERIAL FOR SECURITY CONTROLS OF LAGS

II. PROHIBITED ITEMS IN THE HOLD OF AN AIRCRAFT

EXPLOSIVE OR INCENDIARY SUBSTANCES OR DEVICES CAPABLE OF BEING USED TO CAUSE SERIOUS INJURY OR THREATENING THE SAFETY OF AIRCRAFT ARE PROHIBITED IN THE HOLD OF AN AIRCRAFT, INCLUDING THE FOLLOWING (RULES GRANTING EXEMPTIONS UNDER DEFINED CIRCUMSTANCES MAY EXIST)

EXPLOSIVE OR INCENDIARY SUBSTANCES OR DEVICES CAPABLE OF BEING USED TO CAUSE SERIOUS INJURY OR THREATENING THE SAFETY OF AIRCRAFT ARE PROHIBITED IN THE HOLD OF AN AIRCRAFT, INCLUDING THE FOLLOWING (RULES GRANTING EXEMPTIONS UNDER DEFINED CIRCUMSTANCES MAY EXIST)

Ammunition*, except accepted by the aircraft operator in checked baggage in accordance with the conditions specified in Part 8, Chapter 1, Item 1.1.2 – Doc 9284: Document of instruction for transportation of dangerous goods by air of International Civil Aviation Organization (ICAO)

Blasting caps
Detonators and fuses
Mines, grenades and other explosive military stores
Pyrotechnics, including fireworks
Smoke-generating canisters or cartridges

Dynamite gunpowder and plastic explosives
Gasoline, oil, fuel for lighters, unsafe matches (Strike- anywhere matches), liquid oxygen

III. PROHIBITED ITEMS IN CARRY-ON/CHECKED BAGGAGE

LIST ITEMS

LIST ITEMS

ITEMS	ALLOWED TO BE CARRIED ABOARD VIA			APPROVED BY AIRCRAFT OPERATORS	INFORM PILOTS IN COMMAND	ELIGIBILITY
ITEMS	Checked luggage	Carry-on baggage	Personal items	APPROVED BY AIRCRAFT OPERATORS	INFORM PILOTS IN COMMAND	ELIGIBILITY
NECESSARY MEDICAL EQUIPMENT
1) Oxygen or air, gaseous, cylinders required for medical use	Allowed	Allowed	Allowed	Yes	Yes	a) Gross weight of each tank must not exceed 5kg. b) Cylinders, valves and release valves (if any) must be protected from damage that may cause unintentional gas release. c) Pilots in command must be informed about the number of gas canisters or cylinders aboard the aircrafts and stacking thereof.
Gas tanks or cylinders containing liquid oxygen	Not allowed	Not allowed	Not allowed	N/A	N/A	Gas tanks or cylinders containing liquid oxygen are banned from carrying aboard either in checked luggage, carry-on baggage or as personal items.
2) Gas canisters specified under Group 2.2 of Doc 9284 for mechanical prosthetic arms or legs	Allowed	Allowed	Allowed	Not necessary	Not necessary	Gas canisters (including spares of the same size) may be brought with adequate quantity for flight duration if necessary.
3) Non-radioactive medicinal articles (including aerosols)	Allowed	Allowed	Allowed	Not necessary	Not necessary	a) With respect to each canister, its mass must not exceed 0.5 kg or its weight must not exceed 0.5 L b) Release valves of pray canisters must be protected by cap or appropriate measures to prevent leakage. c) Each passenger may carry items specified in this Section and in Sections 8 and 11 as long as gross mass does not exceed 2 kg or gross weight does not exceed 2 L and each canister
4) Radioisotope powered cardiac pacemakers or other medical devices implanted in the body	N/A	N/A	Allowed	Not necessary	Not necessary	Radioisotope powered cardiac pacemakers or other medical devices utilizing or no lithium battery implanted or attached to the body for treatment.
5) Battery powered wheelchairs or other similar mobility aids for passengers with mobility impairments due to disabilities, poor health, age, or accidents
Battery-powered wheelchairs or other mobility aids powered utilizing non-spillable-wet batteries.	Allowed	Not allowed	Not allowed	Yes	Not necessary	a) Wet cell, non-spillable batteries must comply with special clause A67 or examined regarding vibration and pressure according to Packing instructions 872. b) Aircraft operators must identify: i) Batteries must be firmly attached to the mobility aids; ii) Terminals are protected from short circuit (e.g. contained in battery containers); iii) Terminals are separated from each other. c) The mobility aids must be transported in a manner that prevents and protects from damage caused by collision with other luggage and goods. d) In case a mobility aid is designed to allow the battery to be detached and the device to be folded: i) The battery must be detached; the mobility aid after having the battery removed may be transported like a regular luggage; ii) The detached battery must be transported in secure bag and placed in cargo deck; iii) The battery must be protected from short circuit; iv) Pilot in command must be informed about the location of the battery. e) Passengers are recommended to contact aircraft operator in advance before transport.
Battery-powered wheel chairs or other mobility aids powered utilizing wet cell batteries	Allowed	Not allowed	Not allowed	Yes	Yes	a) When possible, the mobility aid must be loaded, stacked, fixed and unloaded in upright position and while doing so, aircraft operators must ensure: i) The battery must be firmly attached to the mobility aid; ii) Terminals of the battery are protected from short circuit; iii) Circuits are isolated. b) If the mobility aid cannot be loaded, stacked, fixed and unloaded in upright position, the battery must be detached and contained in secure package: i) Package must be enclose, must not absorb alkali or acid, must prevent spill by firmly attached to pallet or cargo deck by appropriate secure measures (not by keeping it in position by other luggage or cargo) such as lashing belt, frame or bracket; ii) The battery must be protected from short circuit and positioned vertically in package coated with absorbent allowing full absorption of liquid in the battery, ii) The package must display in words “Batttery, wet, with wheelchair” or “Battery, wet, with mobility aid” and “Corrosive” stamp and directional stamps; The mobility aid can then be transported as a checked luggage without any restriction. c) The mobility aid must be transported in a manner that prevents collision with other cargo or luggage: d) Pilot in command must be informed about the location of the mobility aid with its battery attached or the location of the battery package. e) Passengers are recommended to contact aircraft operators in advance before loading the battery and place non-spill cap inside.
Battery-powered wheel- chairs or other mobility aids powered running on Lithium-ion batteries	Allowed in case batteries are removed and transported in passenger cabin	Not allowed	Not allowed	Yes	Yes	a) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria. b) Mobilities aids with non-removable lithium batteries: not accepted as checked baggage. c) The mobility aids must be transported in a manner that protects them from damage caused by collision with other cargo, mail or goods. d) In case a mobility aid is designed to allow its user to fold and remove the battery: i) The battery must be removed and transported in a passenger compartment; ii) Terminals of the battery must be protected from short circuit by isolation such as tapes with respect to exposed terminals; iii) The battery must be protected from damage by placing each in safety bag; iv) The removal of batteries from the mobility aids must be implemented in compliance with instructions of manufacturers or owners of the devices; v) Battery capacity must not exceed 300 Wh; vi) May transport 01 spare battery no stronger than 300 Wh or 02 spare batteries no stronger than 160 Wh each; e) Pilot in command must be informed about the location of spare lithium-ion batteries. f) Passengers are recommended to contact aircraft operators in advance before transporting the batteries.
6) Handheld electronic medical devices (automat- ed external defibrillator, air compressor nebulizer, Continuous Positive Airway Pressure, etc.) containing lithium metal or lithium ion batteries
Handheld electronic medical devices using lithium metal batteries containing less than 02g of lithium or lithium ion batteries with less than 100Wh	Not allowed	Allowed	Allowed	Not necessary	Not necessary	a) Use for treatment of passengers. b) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
Spare batteries for handheld electronic medical devices using lithium metal batteries containing less than 02g of lithium or lithium ion batteries with less than 100Wh	Not allowed	Allowed	Allowed	Not necessary	Not necessary	a) Use for treatment of passengers. b) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria. c) Each spare battery cell must be protected from short circuit by packaging in a manner similar to when it is bought for the first time or insulating its terminals, such as taping exposed terminals or placing each battery cell in plastic container or safety bag.
Handheld electronic medical devices using lithium metal batteries containing from 02g to 08g of lithium or lithium ion batteries ranging from 100Wh to 160 Wh	Not allowed	Allowed	Allowed	Yes	Not necessary	a) Use for treatment of passengers; b) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
Spare batteries for handheld electronic medical devices using lithium metal batteries containing from 02g to 08g of lithium or lithium ion batteries ranging from 100Wh to 160 Wh	Not allowed	Allowed	Allowed	Yes	Not necessary	a) Use for treatment of passengers; b) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria; c) Each spare battery cell must be protected from short circuit by packaging in a manner similar to when it is bought for the first time or insulating its terminals, such as taping exposed terminals or placing each battery cell in a plastic container or safety bag. d) Each passenger may carry no more than 02 spare battery cells.
7) Thermometer or small medical devices for measuring temperature containing mercury	Allowed	Not allowed	Not allowed	Not necessary	Not necessary	a) Each individual may carry one small thermometer containing mecury. b) The thermometer may only be used for personal use. c) Must be placed in protective case.
MAKEUP ACCESSORIES AND PERSONAL CARE (INCLUDING AEROSOLS)
8) Makeup accessories and personal care (includ- ing aerosols	Allowed	Allowed	Allowed	Not necessary	Not necessary	a) Makeup accessories and personal care includes hair spray, perfume, etc. (spraying liquid and fluid); b) With respect to each type, its mass must not exceed 0.5 kg or its weight must not exceed 0.5L; c) Release valves of pray canisters must be protected by cap or appropriate measures to prevent gas leaks; d) Each passenger may carry items specified in this Section and in Sections 3 and 11 as long as gross mass does not exceed 2 kg, or gross weight does not exceed 2 L and each canister contains no more than 0.5 kg or 0.5 L of matter.
9) Hair curlers containing hydrocarbon gas	Allowed	Allowed	Allowed	Not necessary	Not necessary	a) Each person may carry 01 device. b) Heat producing articles of the devices must be covered in a secure holder. c) Spare gas cartridges for this type of curling irons must not be transported.
OTHERS
10) Alcoholic beverages	Allowed	Allowed	Allowed	Not necessary	Not necessary	a) Up to 24% ABV: no restriction. b) From exceeding 24% up to 70% ABV: must be contained in containers of manufactur- ers whose seals and labels are intact, volume must not exceed 5 liters and each passen- ger must not carry more than 5 liters. c) Exceeding 70% ABV: must not be carried on person, in carry-on baggage or checked luggage.
11) Non-toxic and non-flammable aerosols used for sports or family purposes	Allowed	Not allowed	Not allowed	Not necessary	Not necessary	a) With respect to each type, its mass/weight must not exceed 0.5 kg or 0.5 L. b) Release valves of pray canisters must be protected by cap or appropriate measures to prevent gas leaks. c) Each passenger may carry items specified in this Section and in Sections 3 and 10 as long as gross mass/weight thereof does not exceed 2 kg, or 2 L and each canister contains no more than 0.5 kg or 0.5 L of matter.
12) Ammunition safely packed classified under 1.4S group (applicable only to UN 0012 and UN 0014)	Allowed	Not allowed	Not allowed	Yes	Yes	a) Pilots in command must be informed about the amount of guns and ammunition being transported on the aircrafts. b) Gross weight must not exceed 5 kg and must be used for personal purposes. c) Does not include explosive ammunition or bullets. d) The allowance applied to each individual must not be stacked.
13) Matchs, lighters
Small safety match packet	Not allowed	Not allowed	Allowed	Not necessary	Not necessary	a) Each individual is limited to 1 piece b) Only be used for personal use
Strike-anywhere matches	Not allowed	Not allowed	Not allowed	N/A	N/A	Not allowed to be carried aboard
Small lighters (type used for smoking)	Not allowed	Not allowed	Allowed	Not necessary	Not necessary	a) Each individual is limited to 1 piece. b) Only be used for personal use. c) Contains no unsaturated liquid fuels (except liquefied petroleum gas)
Lighter fuel and lighter refills	Not allowed	Not allowed	Not allowed	N/A	N/A	Not allowed to be carried aboard
Mix lighters identical to blowtorches with safety holder to prevent accidental ignition	Not allowed	Not allowed	Allowed	Not necessary	Not necessary	a) Each individual is limited to 1 piece. b) Only be used for personal use. c) Contains no unsaturated liquid fuels (except liquefied petroleum gas)
Mix lighters identical to blowtorches without safety holder to prevent accidental ignition	Not allowed	Not allowed	Not allowed	N/A	N/A	Not allowed to be carried aboard
14) Devices using batteries Allowed Allowed that produce high heat and potentially ignite if activated (e.g. intensified submersible lights)	Allowed	Allowed	Not allowed	Yes	Not necessary	a) Heat producing articles and batteries must be separated by removal of the heat producing articles, the batteries or fuses. b) Each spare battery cell must be protected from short circuit by packaging in a manner similar to when it is bought for the first time or insulating its terminals, such as taping exposed terminals or placing each battery cell in a plastic container or safety bag.
15) Avalanche rescue backpacks with cylinders containing non-toxic and non-flammable compressed gas of group 2.2	Allowed	Allowed	Not allowed	Yes	Not necessary	a) Each person is limited to 1 backpack. b) The backpacks may use explosive charge which must not exceed 200g of explosive classified in 1.45 group. c) The backpacks must be packed in order to prevent accidental activation. d) Pressure release valves must be attached to airbags of the backpacks
16) Small explosive charges attached to personal flotation devices such as life jackets or life saver floats	Allowed	Allowed	Allowed	Yes	Not necessary	a) Each passenger is limited to 1 personal safety device. b) The safety devices must be packed in order to prevent accidental activation. c) Gas contained in the personal safety devices must be CO2 or non-toxic and non-flam- mable gas. d) The explosive charges shall only be used to inflate the personal devices. e) A maximum of 2 small explosive charges are limited to each personal safety device. f) A maximum of 2 small explosive charges shall be transported.
Small explosive charges for other devices	Allowed	Allowed	Allowed	Yes	Not necessary	a) Each passenger is limited to no more than 4 small explosive charges contain gas or non-toxic, non-flammable gas; b) Volume of each small explosive charge must not exceed 50ml. A small explosive charge capable of containing 50ml, an equivalent of 28g of CO2 gas
17) Handheld battery-powered electronic devices for smoking, including e-cigarettes, e-cigars, e-pipes or similar devices	Not allowed	Not allowed	Not allowed	Not necessary	Not necessary	Battery-powered portable electronic smoking devices such as electronic cigarettes, heated tobacco devices, electronic cigars, electronic pipes or other types of personal vaporizing devices are prohibited as checked-in and hand-carry baggage. If these items are brought to the airport, they will be refused at check-in. It will be the passenger’s responsibility to arrange for the storage or disposal of such items prior to boarding.
18) Handheld electronic devices such as wrist watches, calculators, photo recording devices, mobile phones, laptops, video recording devices
Handheld electronic devices using lithium metal or lithium ion battery (Devices using lithium ion or lithium metal battery whose sole purpose is to power other device must be transported in compliance with regulations imposed on spare battery)	Not allowed	Allowed	Allowed	Not necessary	Not necessary	a) Only brought for personal use. b) Only accepted as carry-on baggage. c) Each lithium-metal battery cell must not contain more than 2g of lithium; each lithium-ion must not exceed 100Wh. d) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
Spare battery of handheld electronic devices using lithium metal or lithium ion battery	Not allowed	Allowed	Allowed	Not necessary	Not necessary	a) Only brought for personal use. b) Each spare battery cell must be protected from short circuit by packaging in a manner similar to when it is bought for the first time or insulating its terminals, such as taping exposed terminals or placing each battery cell in plastic container or safety bag. c) Each battery cell must not -contain more than 02g of lithium with respect to lithium metal battery; -exceed 100 Wh with respect to lithium ion batter. d) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
Handheld electronic devices containing lithium ion battery exceeding 100 Wh but not exceeding 160 Wh	Not allowed	Allowed	Allowed	Yes	Not necessary	a) Only brought for personal use. b) Only accepted as carry-on baggage. c) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
Spare lithium-ion battery of handheld electronic devices exceeding 100 Wh but not exceeding 160 Wh	Not allowed	Allowed	Allowed	Yes	Not necessary	a) Only brought for personal use. b) Each passenger is limited to a maximum of 02 battery cells. c) Each spare battery cell must be protected from short circuit by packaging in a manner similar to when it is bought for the first time or insulating its terminals, such as taping exposed terminals or placing each battery cell in plastic container or safety bag. d) Batteries must meet testing requirements specified in Sub-section 38.3, Part III, UN Manual of Tests and Criteria.
19) Fuel cells for handheld electronic devices such as photo recording devices, mobile phones, laptops, video recording devices	Not allowed	Allowed	Allowed	Not necessary	Not necessary	a) Fuel cell box may contain flammable liquid, corrosive substances, flammable liquid gas, water-reactive substances or hydrogen in metal hydrides. b) Must not refill fuel cells on aircrafts unless doing so by using spare fuel cartridges. c) The maximum mass of fuel in each battery pack or each fuel cell cartridge is not allowed to exceed: -200ml with respect to liquid; -200 g with respect to solid; -For liquefied petroleum gas, 120 mL for a non-metallic fuel cell cartridge or 200 mL for a battery with metal casing-With respect to hydrogen in metal hydrides, volume of fuel cells or spare fuel cartridges must not exceed 120ml. -For hydrogen gas in a hydride-metal, the water capacity in the fuel cell or fuel cell cartridge is allowed to be 120mL or less d) Each fuel cell or fuel cell cartridge shall comply with IEC 62282-6-100 Ed.1, including Amendment 1, and shall bear a manufacturer’s indication of certification that the battery is compliant. conforms to the IEC 62282-6-100 Ed.1 specification, including Amendment 1. In addition, each fuel cell cartridge indicates the maximum weight and type of fuel used; e) Fuel cell box containing hydrogen in metal hydrides must satisfy requirements of A162 Special Provisions; f) Each passenger is limited to no more than 2 fuel cell boxes. g) Fuel cell containing fuel must be transported via carry-on luggage. h) The interaction between the fuel cell and the battery integrated in the device must comply with IEC 62282-6-100 Ed.1, including 1st amendment. Fuel cells with a charging battery function in the device are not permitted (The fuel cells are only used to charge the battery in the device; The fuel cell can charge the battery in the device when not in use i) the fuel cell must be of the non-rechargeable type when the portable electronic device is not in use and must be confirmed by the manufacturer as follows: “APPROVED FOR CARRIAGE IN AIRCRAFT CABIN ONLY”; and, j) The above markings should be in English in addition to the language of the departure Country.
Spare fuel cell box	Yes	Yes	Yes	No	No
20) Dry ice	Allowed	Allowed	Not allowed	Yes	Not necessary	a) Each individual is limited to 2,5kg. b) Used to preserve food or substances prone to microbial spoilage or degradation that are not dangerous items. c) Packages must be able to release CO2. d) During transportation as checked luggage, each dry ice container must be marked with: -“DRY ICE” or “CARBON DIOXIDE, SOLID” – Net weight of dry ice not more than 2.5kg.
21) Mercury filled barometers or thermometers	Not allowed	Allowed	Not allowed	Yes	Yes	a) May only be permitted if transported by representatives of the National Center for Hydro-Meteorological Forecasting or similar governmental authorities. b) Must be packed in a strong outer packaging with a sealed inner liner or placed in a container capable of preventing the escape of mercury from the package irrespective of its position.
22) Instruments containing radioactive materials such as chemical agent monitor (CAM) and/or rapid alarm and identification device monitor (RAID-M)	Allowed	Allowed	Not allowed	Yes	Not necessary	a) Radioactive materials in the instruments must not exceed the limit prescribed under Schedule 2-14 of Doc 9284. b) Must be packed with care and must not contain lithium battery inside. c) May only be permitted if transported by representatives of the Organisation for the Prohibition of Chemical Weapons (OPCW) while on a mission
23) Energy efficient lamps	Allowed	Allowed	Allowed	Not necessary	Not necessary	a) Contained in package of manufacturers. b) For personal or family use.
24) Permeation devices for calibrating air quality	Allowed	Not allowed	Not allowed	Not necessary	Not necessary	Transportation thereof must comply with A41 Special Provisions.
25) Handheld electronic devices using dry battery satisfying requirements of A67 Special Provisions	Allowed	Allowed	Not allowed	Not necessary	Not necessary	a) The battery must have its voltage lower than 12 volts and a wattage lower than 100Wh. b) The devices must be protected from accidental activation, or battery thereof is disconnected and exposed terminals are insulated.
Spare dry battery satisfying requirements of A67 Special Provisions	Not allowed	Allowed	Not allowed	Not necessary	Not necessary	a) The battery must have its voltage lower than 12 volts and a wattage lower than 100Wh. b) The battery must be protected from short circuit by isolating terminals such as taping exposed terminals. c) Each passenger is limited to 02 battery cell.
26) Internal combustion or fuel cell engines	Allowed	Not allowed	Not allowed	Not necessary	Not necessary	Transportation thereof must comply with A70 Special Provisions.
27) Non-infectious specimens	Allowed	Not allowed	Not allowed	Not necessary	Not necessary	Transportation thereof must comply with A180 Special Provisions.
28) Insulated packaging containing refrigerated liquid nitrogen	Allowed	Allowed	Not allowed	Not necessary	Not necessary	Transportation thereof must comply with A152 Special Provisions.
29) Security-type attaché cases, cash boxes, cash bags, etc. incorporating alarming devices and other security measures containing dangerous goods, such as lithium batteries and/or pyrotechnic material	Allowed (except for devices containing lithium batteries)	Not allowed	Not allowed	Yes	Yes	a) The instruments must be designed to prevent accidental activation. b) If the instruments contain explosives, explosive materials or explosive devices, these matters and materials must be excluded from group 1 of dangerous items by appropriate regulatory authorities of manufacturing countries, complying with conditions under Doc 9284. c) If the instrument containing lithium battery: not accepted for carriage. d) If the instruments contain gas to spray ink or pigment: -Only permit transportation of small gas containers and canisters containing no more than 50 ml and containing non-toxic, non-flammable gas; -Released gas must not be able to influence or irritate flight crews while on a mission; – In case of accidental activation, all dangerous effects must be detained within the instruments and must not cause noticeable noise; e) Defective or damaged security instruments shall no be transported.

1. When following procedures for transportation acceptance, aircraft operators shall detect, interfere and eliminate dangerous items not specified in these lists or banned or restricted according to these lists.

2. If the aircraft operators specify otherwise relative to provisions of these lists, inform passengers and aviation security forces for coordinated implementation. 3. If the aviation security forces detect dangerous items during examination and aviation security screening, inform representatives of the aircraft operators to decide on the transportation as per the law.

3. Acronyms and symbols used in this Annexed are construed as follows:

4.1 N/A: Not available.

4.2 Doc 9284: Technical Instructions For The Safe Transport of Dangerous Goods by Air of International Civil Aviation Organization (ICAO).

IV. THESE REGULATIONS ARE NOT APPLICABLE IN THE FOLLOWING CASES

The carriage and usage of weapons, supporting tools, equipment of the People’s Public Security, the People’s Army and Aviation Security Force to perform their duties shall be complied with the Law on Management and Use of weapons, explosives and supporting tools
Dangerous items including but not limited as instrument, tool, fuel, material, etc. used for serving civil aviation operations, non-aeronautical services, repairing, construc- tion, medical works etc. in the security restricted area have to be listed by the organizations who used these dangerous items. The taking and using these dangerous items have to comply with Article 33 of Circular No. 13/2019/TT-BGTVT dated March 29th, 2019 revised by the Circular No. 41/2020/TT-BGTVT dated December 31st, 2020
Unless the legislation indicate otherwise

For more information, please contact hotline: 1900 1166 or go directly to the ticket offices, agents of Bamboo Airways for support and answers.

Conditional shipping of baggage

In a few special cases, particular items are allowed in carry-on/checked baggage only if they satisfy specific criteria. Please refer to our instructions below.

1. Lithium batteries

2. Cigarettes and E-cigarettes

3. Dry ice

4. Liquids, Aerosols and Gels (LAGs)

5. Odorous items

6. Fresh food/ seafood, perishable items

7. Human remains

8. Eggs

9. Plants and flowers

How your lithium batteries are stored and their watt-hour (Wh) ratings determines whether or not they may travel by air. Use the following guide to help you find out if your batteries are accepted on Bamboo Airways flights:

WATT HOUR RATING (WH) OF LITHIUM ION BATTERY; OR WEIGHT OF LITHIUM CONTENT (G) OF LITHIUM METAL BATTERY	ALLOWED IN CABIN BAGGAGE	ALLOWED IN CHECKED-IN BAGGAGE
≤100 Wh or ≤2g For example: For example: batteries in electronic devices such as phones, cameras, laptops, tablets, watches, etc…	Battteries within the device: Accepted Maximum 15 devices accepted per passenger (including devices transported as checked baggage)	Battteries within the device: Not accepted
	Spare batteries /Batteries without the device: Accepted Maximum of 10 pieces per passenger Must be protected from damage and short circuit	Spare batteries /Batteries without the device: Not accepted
>100Wh and ≤160Wh or >2g and ≤8g For example: batteries in devices such as cameras, personal medical devices, rechargeable batteries, etc…	Battteries within the device: Accepted	Battteries within the device: Not accepted
	Spare batteries /Batteries without the device: Accepted Maximum of 2 pieces per passenger Must be protected from damage and short circuit	Spare batteries /Batteries without the device: Not accepted
>160Wh or >8g For example: batteries in self-propelled vehicles, electric bicycles, underwater lights, etc..	Battteries within the device: Not accepted	Battteries within the device: Not accepted
	Spare batteries /Batteries without the device: Not accepted	Spare batteries /Batteries without the device: Not accepted

Watt hours (Wh) = Amp hours (Ah) x Voltage (V).
All batteries & battery-powered devices carried must be for personal use (not for resale or distribution by a vendor).
Passengers are advised to carry power banks and spare lithium batteries on their person or place them in a visible location nearby. Using or charging power banks during the flight is not allowed.

Portable electronic devices (PED) containing batteries and spare batteries

a) Battery-powered electronic device means the equipment or apparatus for which the batteries will provide electrical power for its operation. These devices (PED), which may include medical devices such as portable oxygen concentrators (POC) and consumer electronics such as cameras, mobile phones, laptops and tablets containing batteries when carried by passengers or crew for personal use, which should be carried in carry-on baggage. Batteries and heating elements must be isolated in portable electronic devices capable of generating extreme heat, by removal of the heating element, battery or other components.

These provisions apply to dry batteries, nickel-metal hydride batteries, lithium batteries and wet, non-spillable batteries.

If devices are carried in checked baggage (note: except for devices with lithium batteries which are not accepted in checked baggage):

- Measures must be taken to protect the device from damage and to prevent unintentional activation;

- The device must be completely switched off (not in sleep or hibernation mode)

b) Spare batteries must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch and carried in carry-on baggage only. Each person is limited to a maximum of 10 spare batteries.

c) Additional requirements for lithium batteries:

- Each installed or spare battery must not exceed:

For lithium metal or lithium alloy batteries, a lithium content of not more than 2 g; or
For lithium ion batteries, a watt-hour rating of not more than 100 Wh.

- Batteries must be of a type that meets the requirements of the UN Manual of Tests and Criteria, Part Ill, subsection 38.3;

- Each person is limited to a maximum of 15 PED;

- Articles containing lithium metal or lithium ion cells or batteries, the primary purpose of which is to provide power to another device, e.g. power banks, are permitted in carry-on baggage only and must not be used or charged during the flight. The carriage of these items are subject to local regulations.

- These articles must be individually protected to prevent short circuits by placement in the original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch;

- Damaged lithium batteries or lithium batteries on the manufacturer's recall list are prohibited to transport onto aircraft, such as:

15-inch MacBook Pro computers which was manufactured from September 2015 to February 2017 with battery error. Or
Samsung Galaxy Note 7.

d) Additional requirements for non-spillable wet batteries:

Batteries must meet the requirements of Special Provision A67 and must not contain any free or unabsorbed liquid;
The voltage of each battery must not exceed 12V and the Watt-hour rating must not exceed 100Wh;
Each person is limited to a maximum of two spare batteries in carry-on baggage only and each spare battery must be protected from short circuit by insulation of the battery terminals.

Lithium Battery-Powered Electronic Devices

Lithium battery-powered electronic device means the equipment or apparatus for which the lithium cells or batteries will provide electrical power for its operation. These devices are permitted only in carry-on baggage with the approval of the operator as follows:

a) Portable medical electronic devices (PMED), such as automated external defibrillators (AED), portable oxygen concentrators (POC) and continuous positive airway pressure (CPAP), containing lithium metal or lithium ion cells or batteries may be carried by passengers for medical use as follows:

For lithium metal or lithium alloy batteries, a lithium content exceeding 2g, but not exceeding 8g; or
For lithium ion batteries, a watt-hour rating exceeding 100 Wh, but not exceeding 160 Wh;
Batteries must be of a type that meets the requirements of the UN Manual of Tests and Criteria, Part Ill, subsection 38.3.

b) Portable electronic devices, such as power tools, video cameras and laptops containing lithium ion batteries as follows:

Lithium ion batteries with a watt-hour rating exceeding 100 Wh, but not exceeding 160 Wh;
Batteries must be of a type that meets the requirements of the UN Manual of Tests and Criteria, Part Ill, subsection 38.3.

c) Spare lithium batteries are permitted in carry-on baggage as follows:

No more than 2 lithium ion batteries with a watt-hour rating exceeding 100 Wh but not exceeding 160 Wh or 2 lithium metal batteries, with a lithium content exceeding 2 g but not exceeding 8 g. Lithium metal batteries are only permitted for portable medical electronic devices (PMED), such as automated external defibrillators (AED), portable oxygen concentrators (POC) and continuous positive airway pressure (CPAP);
Spare batteries must be individually protected so as to prevent short circuits (by placement in original retail packaging or by otherwise insulating terminals, e.g. by taping over exposed terminals or placing each battery in a separate plastic bag or protective pouch);
Batteries must be of a type that meet the requirements of the UN Manual of Tests and Criteria, Part Ill, subsection 38.3. No more than two individually protected spare batteries per person may be carried.
Spare lithium batteries must not be used or charged during the flight.

Prohibited personal transportation devices

All small lithium battery-powered personal transportation devices (e.g. mini-Segway, hoverboard, solowheel, airwheel, balance wheel, etc.) are prohibited as checked-in and hand-carry baggage. This is regardless of whether the battery can be removed from the device. If these items are brought to the airport, they will be refused at check-in. It will be the passenger’s responsibility to arrange for the storage or disposal of such items prior to boarding.

Battery Powered Mobility Aids and Wheelchairs

When there is a need to check in wheelchairs, mobility aids, or battery-powered assistive devices, passengers are requested to inform our Reservations department 48 hours in advance and also alert our check-in staff at the airport.

Wheelchairs without batteries attached or other mobility aids such as crutches, walking sticks, etc are allowed to be brought into the cabin as cabin baggage if they meet the cabin baggage standards specified.

Wheelchair, mobility aids and assistive devices with non-removable battery(ies)

Battery(ies) that cannot be removed from the wheelchair or mobility aid (non-collapsible device):

Devices containing wet batteries, non-spillable wet batteries, or dry batteries: could be accepted as checked baggage.
Devices containing lithium batteries: not accepted as checked baggage.

Wheelchair, mobility aids and assistive devices with removable battery(ies)

Battery(ies) that can be removed from the wheelchair, mobility aid (collapsible device):

The batteries must be of a type which meets the requirements of each test in the UN Manual of Tests and Criteria, Part III
The battery(ies) must be removed and protected from short circuit by insulating the terminals. The wheelchair/mobility aid may then be checked-in without restriction.
The removed battery(ies) must be protected from damage by placing them individually in a protective pouch, and carried as cabin baggage.
The power rating of the battery must not exceed 300Wh, or for devices fitted with two batteries, not exceed 160Wh each.
Passengers are allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. They must be carried as cabin baggage.

Smart Baggage

Smart baggage powered by lithium batteries may include features such as motors, power banks, GPS technology, GSM, Bluetooth, RFID, or Wi-Fi.

Smart baggage is only accepted for transportation when it meets the following requirements:

- Accepted as carry-on luggage in the case of:

Lithium battery with non-removable design with maximum battery capacity of 2.7 Wh for lithium-ion batteries or not exceeding 0.3 grams for metallic lithium; or
Removable lithium battery which must not exceed 160 Wh may remain installed in the device.
Baggage weight must be within carry-on baggage standards.
All streaming functions (e.g. Bluetooth, Wi-Fi) must comply with portable electronic device limitations.

- Accepted as checked luggage in the case of:

Non-removable lithium battery: not accepted as checked baggage.
Removable lithium battery with a maximum capacity of 160 Wh must be removed and carried into the cabin. In this case, the baggage can be checked normally.

Bamboo Airways refuses to transport bags or suitcases with non-removable lithium battery exceeding 0.3 g lithium metal or for lithium ion exceeding 2.7 Wh or removable lithium battery with a capacity over 160Wh.

Bamboo Airways will accept and check information about the weight, battery capacity used in bags, suitcases, check the structure of the battery, whether it is removable or non-removable before accepting the passenger's baggage for transportation. In cases where bags or suitcases with attached batteries have unclear battery specifications or lack accompanying documentation with verified technical specifications, they will not be accepted for transport in any form.

Cigarettes

For international flights: cigarettes transportation must comply with immigration regulations of the departure, destination and transit countries.
For domestic flights: there is no restriction on carrying cigarettes in carry-on luggage and/or checked baggage, as long as the weight, size and number of pieces of carry-on/checked luggage are met according to Bamboo Airways regulations

E - Cigarettes

Battery-powered portable electronic smoking devices such as electronic cigarettes, heated tobacco devices, electronic cigars, electronic pipes or other types of personal vaporizing devices are prohibited as checked-in and hand-carry baggage. If these items are brought to the airport, they will be refused at check-in. It will be the passenger’s responsibility to arrange for the storage or disposal of such items prior to boarding.

Passengers shall be limited to a maximum of 2.5 kgs of solid carbon dioxide (dry ice) for the cabin and checked baggage combined.

Dry ice shall be accepted only when used to pack perishables that are not subject to dangerous goods and the package permits the release of carbon dioxide gas.

LAGs include, but are not limited to, the following items: water and other drinks, soups, syrups, jams, stews, sauces and pastes; foods in sauces or containing a high liquid content; creams, lotions, cosmetics and oils; perfumes; sprays; gels, including hair and shower gels; contents of pressurized containers, including shaving foam, other foam and deodorants; pastes, including toothpaste; liquid-solid mixtures; mascara; lip gloss or lip balm; and any other item of similar consistency at room temperature.

LAGs general restrictions in cabin baggage

For domestic flights

Carriage of liquid, aerosols and gels in cabin baggage on domestic flights is unlimited for each passenger (except for odorous liquids and alcoholic beverages which must meet separate regulations) as long as it meets the regulations on number of pieces, weight and size of carry-on/checked baggage. However each container of liquid should be with a capacity not greater than 1500ml, or the equivalent in other volumetric measurements. Liquid carried in containers larger than 1500ml will not be accepted, even if the container is only partially filled.

For international flights

Liquids, aerosols and gels will only be allowed in cabin baggage if they’re kept in containers of not more than 100ml each, even if the containers are only partially filled. Containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 litre. Each passenger is only allowed one such plastic bag.

Exemptions for liquids being medicines, milk, or baby food if the following conditions are met:

If you are carrying prescription medicine, you are advised to carry supporting documentation (such as an ID card and a letter from your physician) for verification.
Milk and food for children under seven (07) years old / infants with the condition that children / infants must be accompanied
Liquid, aerosol and gel items purchased from duty-free shops located after security screening point may be carried onboard. These items must be packed in a sealed, clear, plastic bag, which contains a purchase form with the following contents: date of sale (day/month/year); international code of place of sale (country, airport, airline); flight number; Passenger name (if any); quantity and list of goods in the bag

LAGs general restrictions in checked-in baggage

Non-radioactive items used for medical treatment or makeup (including aerosols) such as hairspray, perfume, sunscreen sprays and alcoholcontaining pharmaceuticals, disinfectant wipes containing alcohol..., aerosols containing non-flammable, non-toxic, non-dangerous compressed gas used in sports or household purposes, can be carried in carry-on baggage and checked baggage under the following conditions:

One bottle/jar/jar with volume/weight not exceeding 0.5kg or 0.5 liters.
The total of these items (including checked and carry-on items) must not exceed 2kg or 2 liters per passenger.
Non-toxic, non-flammable aerosols for sports and home use: only accepted in checked baggage, not accepted in carry-on baggage.
Bottles/jars/jugs must be tightly closed to avoid spillage.
Discharge valves of aerosol cans must have covers or be properly protected to avoid activation.

Alcoholic beverages

General regulations:

Alcoholic beverages under 24 percent: not restricted.
Alcoholic beverages containing more than 24 percent alcohol but not more than 70 percent alcohol by volume, no more than 05 litres per individual receptacle; no more than 05 litres total net quantity per person for such beverages, must be in retail packaging.
Alcoholic beverages containing more than 70 percent alcohol by volume: not permitted to carry on the person, in cabin baggage or in checked baggage.

Packaging conditions:

Alcoholic beverages are accepted only in its original container and should be unopened, so that it can be checked the percent of alcoholic beverages.
Wrap each bottle in newspaper or in plastic bag.
Place a barrier between bottles.
These bottles must be placed in plastic/ porous/ waterproofing material containers, then cover the box carefully by adhesive tape to avoid leakage or spilling out during loading. Each Plastic/ porous/ waterproofing material containers will have to be covered by plastic with thickness at least 1mm.
All liquid containers (such as bottles and jars) must be wrapped in plastic or stored in plastic bags to avoid water/liquid leaking into the cargo hold.

Type of goods

Carry- on baggage requirements

Checked baggage requirements

Shrimp paste/ fish sauce and smelling liquid

Not accept in hand carry-on baggage

– Each passenger is allowed to check-in max. 3 litres or 3kgs.

– Not accept shrimp paste/ fish sauce packed in glass bottle or uncovered box/carton because liquid can be leak.

– Package requirements:

Each bottle must be tightly covered and each individual bottle tightly wrapped with layers of adhesive tape.
The amount of liquid in each bottle must not exceed 95 percentage of the total bottle capacity.
These bottles must be placed in plastic/ porous/ waterproofing material containers, then covered and carefully sealed with tape to avoid leakage or spilling out during loading. Each plastic/ porous/ waterproofing material containers must be wrapped in a layer of plastic with a thickness of at least 1 mililiter.
All liquid containers (such as bottles and jars) must be wrapped in plastic or stored in plastic bags to avoid water / liquid leaking into the cargo hold

Durian, jackfruit and product made from durian, jackfruit

Not accept in hand carry-on baggage and checked baggage

– Each passenger is allowed to check-in max. 5 kg of durian or jackfruit on Bamboo Airways flights.

– Must be sealed by many layers of plastic bag before being packed in checked baggage or checked box to avoid smelling other baggages.

These foods are considered as seafood, fresh food, frozen food,…perishable items:

Fresh food and frozen food: fruit, vegetable, meat, fish, seafood and bread,…
Plants, baby food such as fruit and leafy vegetable
Plants and flower are cut- off from stem

In principles, perishables such as durian, fish-sauce, seafood, fresh fruit, live plant and flower, meat,…are restricted to accept as checked baggage on Bamboo Airways flights. In some instances, a perishable item may not be suitable to be carried on cabin, and rejection of carriage may seem impractical, such items may be accepted as checked baggage at the owner’s risk. Bamboo Airways will be not responsible for other problems occurred. Passengers will receive only compensation for late and lost baggage (if any) as Bamboo Airways’s regulation.

Packing conditions:

Not accept to carry baggage pack crashed ice/ cubed ice inside.
Fresh food, perishable food must be packed carefully in box or Styrofoam box, assure that it will be unsmellable, unleakable influence other. In case of necessary, passenger can be requested to re- packing their baggage in order not to damage other baggage or loss.
Inner pack: wrapped in plastic bags with minimum thickness of 0.1 mm and covered by many plastic layers.
Outer pack: place fresh food with completed inner pack in plastic/ porous/ waterproofing material containers, then cover the box carefully by adhesive tape to avoid leakage during loading. Each Plastic/ porous/waterproofing material containers will have to be covered by plastic with thickness at least 1mm.
Plastic boxes and Styrofoam boxes made from waterproof material storing fresh food, perishable must be covered by nilon 1mm for each piece.

Baggage is human remains	Carriage acceptance		Carriage conditions	Necessary documents for transportation
Baggage is human remains	Hand carry- on baggage	Checked baggage	Carriage conditions	Necessary documents for transportation
Ashes	Accept	Accept	– Cremated human remains must be shipped in funeral Urns which is an efficiently cushioned suitable packing material which has a sealed outer box or case. – The container, called an Urn – must be properly packed, air tight, if it is surrendered as checked baggage.	1) For domestic flights within Vietnam A certificate of death issued by competent authority and Cremation invoice or cremation certificate (in the case where the deceased is interred by means of cremation) 2) For international flights A certificate of death issued by competent authority and Quarantine Certification of Medical Center (City or Province level). Other documents as prescribed by local authorities at departure, transfer and arrival airports.
Remains	Not accept	Accept (Domestic flight)	– Remains must be granted Quarantine Certification by Medical Center (City or Province level). – Remains must be firmly packed and put in hard container to ensure not to be damaged and smelled, observing the instruction of Medical Center
Dead body	Not accept	Not accept	– Dead body is only accepted to carry in cargo compartment applying cargo handling regulations.

Note:

Advance reservation must be made at least 24 hours before scheduled departure time. If passenger requires ashes or remains service at the time of departure at the airport, BamBoo’s Supervisor decide to accept or refuse the request according to regulations of local authorities of departure, transfer, arrival airport and departure time of the flight

The carriage of remains or ashes is only applied for BAV flights, otherwise passenger has to contact with carrier concerned for acceptance. The carriage must be complied with regulations of local government(s) concerned of departure, transit and arrival station.

Fresh eggs are restricted on BAV flights. In some instances, rejection of this carriage may seem impractical, fresh eggs may be accepted as checked baggage at the owner’s risk (if any).

Packing conditions

For big quantity:

Eggs are generally packed in fibreboard or wooden boxes with honeycombed separation trays.
Packing material should be strong enough to allow stacking of parcels ontop each other.
Cover the box carefully by adhesive tape, then place it in a big plastic bag with minimum thickness of 0.1 mm to avoid leakage during loading.

For small quantity:

Each egg must be wrapped with papers
Eggs should be stacked into bulk holds in such a manner so as to avoid crushing, which also could damage other loads or aircraft holds.
This bag should be carried on rather than checked as baggage.

For domestic flights:

Plants and flowers will be accepted as check- in baggage or hand carry- on baggage

Plants can be accepted only when they are packed carefully to avoid spillage of the soil that they are placed in.
Plants and flowers carried onboard only accepted when the size is fit to the size of carry-on baggage. They should be stored in the overhead locker or as guidance of cabin crew. In case passengers do not prefer to store plants and flowers in the overhead lock, passenger should buy an another seat for that plants and flowers.
When hand held bouquets are carried in cabin, ensure the stem or ends of the hand held bouquet are concealed to avoid spillage of the water that they are placed in. The water may cause damage to our aircraft and carry on items of other passengers. Should the bouquet be stored in the overhead locker.

For international flights: