BAMBOO CLUB TIER-MATCHING PROGRAM

Dear Valued Customer, 

Please find below the latest Bamboo Club Tier-matching policy. Members who own membership cards of the World Airline Alliances, will have the opportunity to peer to the corresponding Bamboo Club card and receive thousands of attractive incentives from a network of partners in various fields.

1. Time of application: From now until the further notice

2. Tier-matching conditions:

a. Conditions for the first tier-matching

With tier-matching to First, Diamond With tier-matching to Gold With tier-matching to Emerald

Members complete at least 01 Business class flight with Bamboo Airways in the period from January 1st to December 31st of the previous calendar year. The flight needs to be accomplished before tier-matching.

Physical card issuance: Applicable.

Members complete at least 01 Economy class flight with Bamboo Airways in the period from January 1st to December 31st of the previous calendar year. The flight needs to be accomplished before tier-matching.

Physical card issuance: Not applicable. If requested, please be informed that VND 50,000/card will be applied

 

No conditions needed.

Physical card issuance: Not applicable. If requested, please be informed that VND 50,000/card will be applied.

 

 

Members who own cards of other airlines, which is equivalent to First/ Diamond tier but flew with economy class from January 1st to December 31st of a calendar year before tier-matching are eligible to upgrade to Gold Tier (If needed).

 

 

b. Conditions for maintaining tier & tier validity

 

Bamboo Club Tiers Tier matching duration Conditions for maintaining the card for the next 03 months Note
First     03 months Make at least 03 flights in Economy class or 01 business class flight Apply the condition to maintain the card class up to 03 times
Diamond
Gold 12 months Not applicable  
Emerald None Not applicable  

 

3. How to apply for Bamboo Club tier-matching program?

Step 1:
Step 2:
Step 3:

Register to become Bamboo Club loyalty program member.

If you are not a Bamboo Club member yet, please kindly register  HERE  to earn member privileges. 

If you are already a member, please kindly skip Step 1.

Applicant currently owns an airline alliance card or membership card of other airlines.

Please note: 

  • An eligible submission is an image that captures an official government-issued identification/ or passport and the membership card/ or a screenshot from the member portal of other airlines. 
  • Do not send portrait photos.

Please log into your Bamboo Club account on the website, go to the Card Status Matching section, and fill in the information as instructed to submit your status matching request.

 

TIER MATCHING – BAMBOO CLUB (*)

(*): Bamboo Club will proceed to verify the accuracy of the FFP card if the provided image is a screenshot from the app or a virtual/online membership card.

Bamboo Club receive, process the information, and response to Applicant through email within 5-7 business days. 

Contact:

Call center 24/7: 19001133 (fee: 1,000vnd/ minute)

Email: bambooclub@bambooairways.com

Zalo: Bamboo Club – Bamboo Airways

Sincerely!