Fare rules

Applies to tickets issued from March 1, 2024 and re-issued from March 8, 2024

Bamboo Economy 
Bamboo Business 

 

Economy Saver Max

Hot Deal

Economy Smart 

Economy Flex 

Cabin baggage

7 kg

7kg

7 kg

7 kg

Checked baggage
(Adults/ Children)

Chargeable

Routes from/to Con Dao: 15 kg
Remaining routes: 20kg

Chargeable

Routes from/to Con Dao: 15 kg
Remaining routes: 20kg
Checked baggage
(Infants)
Chargeable Chargeable Chargeable  

Meal

Served according to service standards of each route

Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time) 

600,000 VND

600,000 VND

450,000 VND

Free

Rebook/ Reroute
(Within 03h prior to each ticketed flight and after each ticketed flight)

Unpermitted

Unpermitted

600,000

Free 

Change/Modify name

Unpermitted

Unpermitted

Unpermitted

Unpermitted

Reverse first and last name 108,000 VND 108,000 VND 108,000 VND 108,000 VND

Refund
(At least 03h before original scheduled ticketed flight time) 

Unpermitted

Unpermitted

450,000 VND (*)

300,000 VND (*)

Refund
(Within 03h prior to each ticketed flight and after each ticketed flight)

Unpermitted

Unpermitted

Unpermitted

300,000 VND (*)

Child
(from 2 years to under 12 years of age)

75% of adult base fare

Infant
(under 2 years of age at the time of travel)

100,000 VND/ pax/ segment

Goshow

Unpermitted

Unpermitted

Unpermitted

Free

Cabin Upgrade

Chargeable

Chargeable

Chargeable

Chargeable

Seat selection

Chargeable

Free

Chargeable

Free

Business lounge

Chargeable

Chargeable

Chargeable

Chargeable

Priority check-in

Chargeable

Chargeable

Chargeable

Chargeable

Bamboo Club point factor

0.25

0.25

0.5

1.00

 

Business Smart

Business Flex

Cabin baggage

2 x 7 kg

2 x 7 kg

Checked baggage
( Adults/ Children)

Routes from/to Con Dao: 25kg
Remaining routes: 40 kg

Checked baggage
( Infants)
Chargeable

Meal

Served according to service standards of each route

Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)

300,000 VND

Free

Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)

450,000 VND

Free

Change/Modify name

Unpermitted

Reverse first and last name 108,000 VND

Refund 
(At least 03h before original scheduled ticketed flight time)

450,000 VND

300,000 VND

Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)

450,000 VND

300,000 VND

Child
(from 2 years to under 12 years of age)

75% of adult base fare

Infant
(under 2 years of age at the time of travel)

100,000 VND/ pax/ segment

Goshow

Free

Free

Seat selection

Free

Free

Business lounge

Free

Free

Priority check-in

Free

Free

Bamboo Club point factor

1.75

2.00

 

 

Note:

  • All fees mentioned above include VAT (excluding the ticket price for infants).
  • Additional baggage purchase and excess baggage are NOT applicable for Con Dao routes before or at the airport.
  • Refund and Rebook/reroute fees are applied per ticket (fee per person per change).

(*) For Economy Smart and Economy Flex fare classes, ticket refunds are permitted in two options:

  • Refund in cash at 100% of the ticket price (with refund fee).
  • Refund via a designated voucher valued at 1.05% of the refunded amount (with refund fee).

 

Reference fare rules: